Facilitate shipping policies In addition to minimizing shipping costs, basically so that the user does not feel that they are paying more for shipping than for the product itself, the delivery time must not be excessive . The customer should also be facilitated, as much as possible, the return in case he is not satisfied with the product. Ideally, the delivery time does not exceed 3 days, although there may be exceptions depending on the type of product or service for which you are paying.
As for returns, the ideal is that they pick up the package at the same delivery address or that the customer also has the option of leaving it at a Decision Maker Email List collection point, and that the refund be as fast as possible, without questions and uncomplainingly. Check the security of your website and the trust in your brand For the user to complete the purchase, they must trust the brand and feel safe on the website. This means that the products must have a description, a quality photograph and the price with no hidden costs.
Delivery times and return policy must also be specified, as well as shipping costs. In addition to all of the above, which will generate trust in the user, privacy information must be given and the trust seals must be shown that certify the buyer that he is on a totally secure platform and that his data is not in danger.